Super smooth installation process May 21, 2025

Lior and the team helped us install our heat pump to replace the existing system. The entire process was super smooth. The crew got the job done in two days. On day one they explained the process and advised on the vent locations. When they wrapped up, they also explained how to use the system with the Smart Control. Glad we chose them. Thank you, team!

Shifan Mao

Very happy with service and tech May 12, 2025

Enrique came out today to do annual heat pump HVAC service. Checked the air exchange in the attic and compressor outside. No issues. Friendly. Knowledgeable. Thorough. Very happy with service and tech.

David Handley

Explaining Heat Pump Systems Oct 31, 2024

Rafael was good at explaining why a heat pump system may be more appropriate for my home setup when my furnace needed to be replaced. Elmer was a very knowledgeable technician. He was courteous and happy to answer any questions that I had. Shaquan was a courteous and helpful technician performing yearly check-up.

Jean-Paul Chen

Detailed HVAC System Explanation Oct 23, 2024

I was looking to get an idea and understanding of what’s happening in the trade as far as changing a furnace and AC to a heat pump. HVAC Gurus were the only company that was more than happy to host me in their shop and show me their training room, which included a furnace, an A/C, and a heat pump system next to it. They even had a hybrid (gas and heat pump) setup, which I didn’t know about. Simon was very detailed and explained the difference between the two options as far as heating/cooling operating, sound level, efficiency, and overall comfort. I did not hire them yet, but wow, I was impressed with their operation and how organized the shop was.

Gregory Ovodenko

Very Complete and Professional Aug 20, 2024

William went through all the options for the installation, also was able to explain the operation of the dual system and the heat pump. He answered all my questions and showed pictures of the different units and installations. Very complete and professional.

Mike Noonan

Excellent Interaction with Rafael Mar 25, 2024

Rafael met us at our temporary home to discuss the HVAC system for our home which is being built. He was very pleasant to interact with and listened to our confusing system requirements very attentively. To confirm understanding, he would reiterate what we told him our system requirements were and then offered very insightful and useful feedback. We gladly made a follow-up appointment to meet at the property in a few weeks once the framing was more complete. We have not purchased any system from HVAC Gurus yet, but we are very happy with the interaction thus far. Rafael met us several weeks later at the property being built even though the framing was not quite complete. He discussed in detail our requirements for the heat pump HVAC and the heat pump water heater for the ADU and the associated routing of the ducting and water pipes including optimum suggested locations for the condenser, air handler, and water heater. He agreed to return again once the main house framing is more complete. When told our general contractor would likely install the ducting and water pipes, he had no issues with quoting/supplying just the HVAC and water heater units themselves. He did say he could meet with our general contractor to ensure we design the register location and zonings/routings appropriately. We were very happy with the interaction again and look forward to meeting with him again when the main house framing is complete.

Joe Loo